" Crucial " Memory ? Forget Them!

So, this machine of mine is absolutely on its knees, yeah? Fucking thing can barely manage to open an e mail. Situation's getting so bad, I'm looking at computer shopping. One message it keeps chucking at me is how my 'Windows Virtual Memory Is Too Low', or something.

Ok. Off to a geek heavy forum I go. I explain this to them. They have me flash up various ~ to me ~ completely meaningless internal reports from inside this thing and, Bingo! They say it's just Memory. Easy, peasy, lemon fucking squeazy. Go here. Buy This. Unscrew That. Touch something. Slot the Memory in. Screw. Job done. Fire her up and fly like a bird. Great!

So, one of these guys points out a couple of suppliers of just what I need. " Only, 'Crucial' is just marginally cheaper. " What the hell. Only a doughnut wouldn't save a quid, right?

Wrong! Only a fucking idiot wouldn't think to check their " Support Forum " out first! In fact, doesn't the very existance of a 'Support Forum' ring any alarm bells?

Like; What's wrong with dealing with a fucking sales rep by a swift exchange of e mail? Of course, I could ring UK. On my Vodafone mobile. Pay through the nose as I sit on hold, or hearing bollocks as my credit, to the tune of the cost of that memory stick, runs out? But, Why Should I Have To???

Why? Because I ordered my damn memory 0n April 20th. Over A Month Ago! And, know what my Order Tracking says, today?

" Your order has been successfully received at Crucial.com. Shortly we'll begin processing your order and preparing it for shipment. "

No shit?! So, ye ripped the money out of my bank account, faster than I could say, " I'm going to regret this! ". And now, over a Month later, ye still picking ye fucking noses as my order just sits there? Doesn't that make 'Customer Service' somewhat of a contradiction in terms?! FFS!

I e mail 'Customer Support', yesterday. That was all the advice their 'Live Chat' with USA could offer me. See below!

So, I go to their 'Support Forum'. I check several of the rather too many " Where's My Order? " posts. And I straight away notice how anyone posting that only has that One post to their name. And the answer's always the same ~ when or If they receive one. A Moddie pops up and says simply; " Check your PMs ". Uh huh ....?

I was dead curious to find out what those Moddies say, in that sneaky PM. So now I've posted on there. Here's what I said:

" Ordered some Memory, 20th of April. Money left my bank account in a snap. Ever since, it's been flagged as " Your order has been successfully received at Crucial.com. Shortly we'll begin processing your order and preparing it for shipment. "


The 'Live Chat' person didn't have a clue what's going on. An e mail to " Support " provoked an automated response, saying I should hear within four days?


Is there any way I can get my money reimbursed, please? So that I can deal with a company who will just take my money and send me my goods?


Thank you. "

Does that seem unreasonable to you? No. Well now let's all just sit back and see what happens next.